ABOUT US
LawToolBox is a 25-year-old technology company, providing an integrated SaaS solution for attorneys to manage legal calendaring and deadlines. At LawToolBox you will be part of a dynamic team dedicated to modernizing the practice of law. Artificial intelligence (AI) is playing a pivotal role in shaping the future of the legal industry and LawToolBox is partnering with Microsoft to help develop and deploy AI inside each customers Microsoft 365 Cloud to safely help our customers use their own data to get their work done better and faster using their own data.
The LawToolBox award winning application empowers courts, agencies, general counsel and law firms to manage legal cases in the cloud. For each case, LawToolBox generates a calendar for deadlines and events, a document file site for emails, attachments and files, and a OneNote for case notes and contacts.
- Mainstage at Microsoft Build 2022
- Sixth approved M365 Copilot app, globally
- Described to Gartner as “M365 Copilot for legal”
- Utilized by most online case management software
- 1st Place, SharePoint Integration - Best SharePoint Solution 2018
- 2nd Place, App for Teams - Best Office Integration 2018
We offer an amazing co-working space with other vibrant tech companies that is adjacent to Arapahoe light-rail station, state of the art facilities, on-premises workout facility and access to social and community activities. Our candidate will be a self-starter who wants to be part of an amazing team of professionals at LawToolBox and are excited to join a company that is paving the way for law firms, corporate legal departments and government agencies to enable the hybrid workspace for attorneys. This position will work with leading-edge partners and dedicated individuals who share a passion for doing great work. It is our vision to be the most trusted technology provider for legal calendaring and deadline services in the United States.
ABOUT YOU
You are comfortable partnering with team members and other organizations to help drive results. You have an entrepreneurial mindset, are self-aware, and self-confident. You have a can-do attitude that thrives in a fast-paced technology company environment that is rapidly growing, hiring, and evolving… yet still embodies a small, agile, company atmosphere. You view yourself as a change agent and team player that shapes how things get done. You have the ability to develop lasting professional relationships with clients and partners. You understand the needs of the customer and can translate those needs into viable solutions that enhance the customer experience. Most importantly, you want to be the architect of your own success and, by doing so, build a better business.
YOUR ROLE
While your primary responsibility as a product expert is training new and existing customers to help them maximize the value of our products and become internal experts, you will also be asked to contribute to administrative or project-related duties to drive customer success. In this role you will need to:
- Maintain a deep knowledge of the core product as a product expert
- Maintain general knowledge of partner products, and industry trends to position our solution to customers and strategic partners
- Work collaboratively with the sales and onboarding teams to drive customer outcomes and aligned solutions
- Deliver customized training modules based on unique customer needs in meetings, webinars, or other forms of client education materials
- Training certification path buildout for partners on general product and specific topics expertise
- Track and report based on time spent with a customer to ensure efficiency and sales deliverables as agreed upon for invoicing purposes
- Develop strong relationships with customers
- Empower customers to be confident educated users and nurture them into product champions
- Become the customer’s champion for internal initiatives to improve adoption and lower barrier to entry for product
- Turn every interaction into an opportunity for gathering feedback on our product, service, online presence and asking for a referral
- Help collect data so we can measure effectiveness and analyze and improve our business processes
WHAT WE WOULD LIKE TO SEE
At LawToolBox we consider every candidate on his or her individual merits. However, possession of the following will help to differentiate you from the field:
- Bachelor’s degree
- Strong time management skills and ability to meet deadlines
- Outstanding verbal and written communication skills
- Passionate about technology and the AI revolution
- Patient with users of all technical skills and abilities
- Fun and personable
- Customer-obsessed
BENEFITS–INVESTING IN YOUR FUTURE
We offer a great compensation package, a fun and casual work environment, a competitive healthcare benefit plan and the opportunity to be part of a team that is shaping the future of legal technology.
- 401(k) with company matching
- Health, Dental and Vision insurance
- Flexible spending account
- Health savings account
- Paid time off
- Parental leave
- Hybrid work from home and office
- 24/7/365 On-site Gym Free for Use to All Employee
TEAM CULTURE
Our technology is second only to our people. Our Team events are imagined, organized, and led by employees. Team building is core to who we are and what makes our culture. Get a front row seat to an industry leading company that is paving the way for SaaS based companies that can scale and rapidly grow. We invest in people and help them build on their strengths, provide leadership opportunities partnering with leading SaaS companies and technology giants like Microsoft. We provide a career path to develop core skills needed to be an effective leader. Our entrepreneur’s mindset provides a place where everyone can own their career path.
SALARY
$55,000-65,000 per year base plus bonus
HOW TO APPLY
Send a resume, cover letter, and link to your LinkedIn profile to belinda.paredes[at]lawtoolbox.com. In your cover letter, please describe what excites you about this role and what motivated you to apply.
